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Why can't I log in before the semester begins? Article rated 3.7/5.0
You will not be able to log in to a class in Blackboard until the semester has started and it is the first official day of the course. In addition, it is up to each instructor to make their course &q...
How do online courses work? Article rated 3.4/5.0
An online course brings LPC to you through your home or work computer. Class sessions, course materials, exercises, and even field trips are accessible any time and any day convenient to you. All of y...
What if I forgot my password? Article rated 3.0/5.0
If you have forgotten your password, click the Forget your password? link on the Blackboard login page. The link brings you to the Forgot Password page, where you can reset your password.
I logged in, but I can't enter my class because it is not linked and says "unavailable" next to it. What's up with that? Article rated 3.4/5.0
Your instructor has not made the class available yet. Once the instructor does this -- typically by the first day of classes -- you will be able to access it.
I added a class after the class officially started. When can I log into Blackboard? Article rated 3.7/5.0
You should be able to log into Blackboard the morning after you registered for the class.
What if I forget my W number and can't log in to Blackboard? Article rated 3.5/5.0
If you happen to forget or misplace your W number, you can always obtain it by logging into CLASS-Web with your Social Security number and clicking the “What is my W ID” link.
I suspect that a firewall problem is keeping me from accessing Blackboard. What can I do? Article rated 3.3/5.0
If you are trying to access Blackboard from home, you will have to contact your Internet Service Provider (ISP) for assistance. If you are trying to access Blackboard from work, you'll have to contact...
How do I access Blackboard via The Zone? Article rated 3.9/5.0
Click to find out.
Can I access Blackboard without logging into The Zone? Article rated 3.5/5.0
Yes. Just go directly to the Blackboard login page. Click here for step-by-step login instructions.
What is my email address for Blackboard? Article rated 3.5/5.0
All students have college email addresses (Zonemail) that get automatically inputted into Blackboard. You can change your default Blackboard address in CLASS-Web, or you can set up forwarding of inco...
How do I access emails sent to me through Blackboard? Article rated 3.2/5.0
Click the Log into Zonemail link on the right side of any page on the Online Learning web site, or log into The Zone, and click the Email icon. If you set up forwarding or changed your Blackboard emai...
What will my college email (Zonemail) address be? Article rated 4.1/5.0
Your Zonemail address will be in the format of: first initial of first name, middle name initial, last name...all followed by Example for Maria Tina Valdez: mtvaldez@zonemail....
How can I change my Zonemail address to my private email account for Blackboard? Article rated 4.1/5.0
Log into CLASS-Web. Select "What is my email address?" Select "Update Email Address". Under "Type of E-mail to Insert", select "Email for Blackboard" and click "Submit". Enter ...
How can I automatically forward emails sent to me through Blackboard to my private account? Article rated 3.8/5.0
If you want to use your personal Gmail, Yahoo, Comcast, etc. account, you will have to log into The Zone and set up your college email account so it automatically forwards all emails to your personal ...
Can I access my college email account without logging into The Zone? Article rated 3.3/5.0
You can bypass The Zone to access your email directly by clicking the Log into Zonemail link on the right side of any page on the Online Learning web site, or you can go to
Does it matter if I use a Windows-based computer or a Mac? Article rated 3.5/5.0
No. However, it might if you are taking a specific type of computer course. Check with the instructor of the course if you are unsure.
Is there a preferred browser for using Blackboard? Article rated 3.5/5.0
Mozilla Firefox works best with Blackboard. Have other browsers, particularly Chrome, installed on your computer because if something doesn't work in one browser, it should work in the other.
I don't know my student (W) number. How do I get it? Article rated 2.4/5.0
If you do not know your student ID number, you can get it by logging into Class-Web, the online registration system, then: * Click "Sign on to Class-Web" * Enter your "W" numb...
I want to add a class that is full. How do I do this? Article rated 4.0/5.0
You will have the option to be add yourself to the Waitlist for the course. Click to find out the Waitlist process works.
How do I apply to LPC and register for online courses? Article rated 3.4/5.0
CLASS-Web is the registration system in our district. Click here to go to CLASS-Web. You must have an application on file with the admissions office in order to register for classes. You will see the ...
What is my Blackboard login information? Article rated 3.7/5.0
Username: Your W Number, which is a unique number beginning with a W and containing 8 digits. Password: The first two letters of your first name, followed by the first two letters of your last na...
Are online courses self-paced? Article rated 3.5/5.0
No, most are not. Depending on the instructor, you will have assignments that require you to communicate with other students just as you would in a face-to-face course. Most online courses require you...
Will I ever have to physically come to LPC? Article rated 3.7/5.0
Most likely not. Most instructors of online courses have you do all of the work online. There might be some, though, that will hold the first class meeting on campus. If you enroll in a hybrid course,...
What if I can't make it to campus for a midterm or final in my hybrid course? Article rated 3.8/5.0
Just make sure you let the instructor know ahead of time. With the proper arrangements, your instructor might let you take a proctored exam at a mutually agreeable site.
I'm having problems getting a Collaboration session to work in Blackboard. How can I solve this? Article rated 3.5/5.0
You will need to download and install the Java plugin. Blackboard advises that if you are a Windows user and have a previous version of the Java plug-in already installed on your compute...
I'm having problems whenever a new window opens in Blackboard. How can I solve this? Article rated 3.3/5.0
These problems are usually caused by popup-blocking software. Disable this software.
How can I hide outdated courses on the My Institution page? Article rated 3.2/5.0
Click the circular icon to the right of My Courses. Uncheck the boxes under Display Course Name for the courses you want to hide, and uncheck any other boxes you want to hide. Click Submit. You might ...
How should I name the files that I will submit in Blackboard? Article rated 3.0/5.0
You should name the files the way your instructor wants them named. Regardless, before you upload a file into Blackboard, make sure that the file name does not include special characters (!@#$%&*)...
What are the technical requirements for taking an online course? Article rated 3.3/5.0
Just click Technical Requirements to find out.
Both Send Email and Messages are available in my Blackboard course. Which one should I use? Article rated 3.3/5.0
Use the one your instructor says to use. If you use the wrong one, there's a good chance your instructor won't see your email. Messages is an internal email tool that resides in each class--you ha...
Do all online courses look and work the same? Article rated 3.7/5.0
No. Instructors have complete control over the design and organization of their courses. Just as instructors individualize face-to-face courses, they tend to do the same for online courses. Make sure ...
How can I add my picture or avatar to Blackboard? Article rated 3.0/5.0
From within Blackboard, click your name at the top right, then on the Global Navigation Menu, click the first icon called Edit My Blackboard Profile. Enter your primary email address, and click Submit...
Are there any video tutorials that give me an overview of Blackboard and show me how to use some of the tools? Article rated 3.4/5.0
Go here to view tutorials about Blackboard:
Can I use Blackboard on my mobile device? Article rated 3.3/5.0
Yes, Blackboard has an app called Blackboard Mobile Learn. It only works, however, with Android and Apple iOS devices. Click to view the details.
Zone and Blackboard email Article rated 3.3/5.0
To get to your Zonemail, log in to the Zone here: using the same username/password you use for Class-Web. Normally, this is your W ID# and yo...
What do I do if I get logged out of my exam? Article rated 3.3/5.0
You should immediately contact your instructor to let him know what happened. The help desk cannot help you in this situation; it is up to the instructor to decide whether or not to allow you access t...
What does Force Completion mean on an exam? Article rated 4.1/5.0
It means that once you begin the exam, you are required to complete it in one session. As soon as you leave the exam by clicking elsewhere, you will be locked out of it and will not be able to access ...
I can't open multimedia in my course. How can I solve this? Article rated 3.3/5.0
View the solution at
Does it matter which word processing program I use for writing assignments? Article rated 3.8/5.0
Yes, Microsoft Word is preferred. If you do not have Word, you can use Google Docs, which comes with your Zonemail account, to create your file. When finished, download it as a Word document before up...
What is a profile in Blackboard, and what can it be used for? Article rated 3.8/5.0
Learn about profiles.
When I create my profile, Blackboard asks for an email address. Is that the same email address I use for email correspondences within Blackboard? Article rated 3.5/5.0
Not necessarily. If you changed your default email address for Blackboard or set up forwarding from Zonemail, then it can be. But if your default email for Blackboard is different, or you set up forwa...
Logging into Blackboard via The Zone didn't work. Any hints? Article rated 3.1/5.0
Try deleting the cookies from your browser, then close and restart the browser. If that doesn't work, you can always bypass The Zone and log directly into Blackboard.
Where is my instructor's feedback in My Grades? Article rated 2.7/5.0
If you can't see your instructor's feedback for graded items, scroll to the right in My Grades (the more feedback there is for an item, the more you'll have to scroll), then click the small, black dro...
Chat Room Java Security Error Article rated 3.3/5.0
Chat room in Blackboard is unable to launch due to a Java Security Error. This appears to be an issue with the way the latest Java and Blackboard interact with each other. There is a workaround for b...

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