» Articles in this category:

	Why can't I log in before the semester begins? You will not be able to log in to a class in Blackboard until the semester has started and it is the first official day of the course. In addition, it is up to each instructor to make their course &q... How do online courses work? An online course brings LPC to you through your home or work computer. Class sessions, course materials, exercises, and even field trips are accessible any time and any day convenient to you. All of y... When I try to log in, I'm getting error messages. What do they mean? Below is an explanation of error messages you might receive: "An error occurred while the system was processing this login request." - This means that your Blackboard account has yet to be created.... What if I forgot my password? If you have forgotten your password, click the Forget your password? link on the Blackboard login page. The link brings you to the Forgot Password page, where you can reset your password. I logged in, but I can't enter my class because it is not linked and says "unavailable" next to it. What's up with that? Your instructor has not made the class available yet. Once the instructor does this -- typically by the first day of classes -- you will be able to access it. I added a class after the class officially started. When can I log into Blackboard? You should be able to log into Blackboard the morning after you registered for the class. What if I forget my User Identification Number and can't log in to Blackboard? If you happen to forget or misplace your User Identification Number, you can always obtain it by logging into CLASS-Web with your Social Security number and clicking the “What is my W ID” link. I suspect that a firewall problem is keeping me from accessing Blackboard. What can I do? If you are trying to access Blackboard from home, you will have to contact your Internet Service Provider (ISP) for assistance. If you are trying to access Blackboard from work, you'll have to contact... How do I access Blackboard via The Zone? Click to find out. Can I access Blackboard without logging into The Zone? Yes. Just go directly to the Blackboard login page. Click here for step-by-step login instructions. What is my email address for Blackboard? All students have college email addresses (Zonemail) that get automatically inputted into Blackboard. You can change your default Blackboard address in CLASS-Web, or you can set up forwarding of inco... How do I access emails sent to me through Blackboard? Log into The Zone, and click the Email icon. If you set up forwarding or changed your Blackboard email address in CLASS-Web, check your private email account. What will my college email (Zonemail) address be? Click to find out. How can I change my Zonemail address to my private email account for Blackboard? Log into CLASS-Web. Select "What is my email address?" Select "Update Email Address". Under "Type of E-mail to Insert", select "Email for Blackboard" and click "Submit". Enter ... How can I automatically forward emails sent to me through Blackboard to my private account? If you want to use your personal Gmail, Yahoo, Comcast, etc. account, you will have to log into The Zone and set up your college email account so it automatically forwards all emails to your personal ... Can I access my college email account without logging into The Zone? You can bypass The Zone to access your email directly at http://stumail.clpccd.edu. Once you get to the Google login screen, you will need to do the following: Enter your username, which will be in t... Does it matter if I use a Windows-based computer or a Mac? For most classes, no. Check with the instructor of the course if you are unsure. Is there a preferred browser for using Blackboard? Microsoft Internet Explorer and Mozilla Firefox work best with Blackboard. Chrome also works well. If you are using Windows XP, IE 7 will work. If IE 8 or 9 is installed on your computer, make sure yo... How do I set up Internet Explorer and Firefox to work optimally with Blackboard? Make sure your browser updates properly. Internet Explorer 7, 8, and 9: From the Tools menu, click Internet Options. ... I don't know my student (W) number. How do I get it? If you do not know your student ID number, you can get it by logging into Class-Web, the online registration system, then: * Click "Sign on to Class-Web" * Enter your "W" numb... I want to add a class that is full. How do I do this? If a section of a course you want is full, you may still be able to add, but you must contact the instructor to: 1) find out if they are willing to add any more students, and if so, 2) obtain an add a... How do I apply to LPC and register for online courses? CLASS-Web is the registration system in our district. Click here to go to CLASS-Web. You must have an application on file with the admissions office in order to register for classes. You will see the ... What is my Blackboard login information? Username: Your W Number, which is a unique number beginning with a W and containing 8 digits. Password: The first two letters of your first name, followed by the first two letters of your last na... Are online courses self-paced? No, most are not. Depending on the instructor, you will have assignments that require you to communicate with other students just as you would in a face-to-face course. Most online courses require you... Will I ever have to physically come to LPC? For the most part, no. Instructors have the option to hold the first class meeting on campus or give midterms and final exams on campus. If so, those courses will be labled as hybrids, not online cour... What if I can't make it to campus for a midterm or final? Just make sure you let the instructor know ahead of time. With the proper arrangements, your instructor will most likely let you take a proctored exam at a mutually agreeable site. Is there a way I can test to make sure my browser plugins are working correctly? In order to view certain multimedia elements and documents on the Web, you need specific plugins. Your instructor will tell you exactly which plugins you need for your course. The most popular are Win... When I try to post or type in Blackboard, I get a warning that says: "The application's digital signature has been verified. Do you want to run the application?" What should I do? Click Run. This will allow you to, among other things, use Blackboard's Visual Text Box Editor, a text area into which you can type. When I try to type into Blackboard, there's a delay before my letters appear. What should I do? If you're typing and see no letters appearing, wait a couple of seconds, and make sure you click inside the Visual Text Box Editor again before typing. If you use a Mac and are confronted with a dialo... I'm having problems getting a Collaboration session to work in Blackboard. How can I solve this? You will need to download and install the Java plugin. Blackboard advises that if you are a Windows user and have a previous version of the Java plug-in already installed on your compute... I'm having problems whenever a new window opens in Blackboard. How can I solve this? These problems are usually caused by popup-blocking software. Disable this software. I'm having problems posting in the Discussion Board? How can I solve this? If you get confronted with a dialog box saying "The application's digital signature has been verified. Do you want to run the application?", click Run. This will allow you to, among other th... How can I hide outdated courses and those long course IDs on the My Institution page? Click the circular icon to the right of My Courses. Uncheck the boxes under Display Course Name for the courses you want to hide, and uncheck any other boxes you want to hide. Click Submit. You might ... Will I need to use a word processing program for written assignments? Yes. In fact, you should get into the habit of typing all of your assignments, regardless of whether they are research papers, emails, discussion board postings, etc., in a word processing program lik... How should I name the files that I will submit in Blackboard? You should name the files the way your instructor wants them named. Regardless, before you upload a file into Blackboard, make sure that the file name does not include special characters (!@#$%&*)... I'm using Microsoft Word 2007 to submit assignments, but my instructor can't open them. What can I do? Save your documents in the .doc format instead of the Word 2007 .docx format because your instructor might not have Word 2007 on his or her computer. Your instructor should be able to open any file ... What are the technical requirements for taking an online course? Just click Technical Requirements to find out. My course requires an access code. What's that all about? Get information on access codes for Blackboard. Both Send Email and Messages are available in my Blackboard course. Which one should I use? Use the one your instructor says to use. If you use the wrong one, there's a good chance your instructor won't see your email. Messages is an internal email tool that resides in each class--you ha... Do all online courses look and work the same? No. Instructors have complete control over the design and organization of their courses. Just as instructors individualize face-to-face courses, they tend to do the same for online courses. Make sure ... What are notifications in Blackboard? The Notifications Dashboard displays notification links to Course items or Course information that have been changed, submitted, created, or that have impending due dates. This allows the user to view... How can I add my picture or avatar to Blackboard? From within Blackboard, click My Places at the top of the screen. Click Personal Information, then Personalize My Places. Follow the instructions under Avatar image and click Submit. Your picture w... Are there any video tutorials that give me an overview of Blackboard and show me how to use some of the tools? Go here to view tutorials about Blackboard: http://lpc1.laspositascollege.edu/lpc/blackboard/orientation/using_bb.htm Can I use Blackboard on my mobile device? Yes, but it depends on which mobile device you use and how you access your device's network. Click to view the details. Zone and Blackboard email To get to your Zone email, log in to the ZONE here: https://myportal.clpccd.cc.ca.us/cp/home/displaylogin using the same username/password you use for Class-Web. Normally, this is your W ID# and ... What do I do if I get logged out of my exam? You should immediately contact your instructor to let him know what happened. The help desk cannot help you in this situation; it is up to the instructor to decide whether or not to allow you access t... What does Force Completion mean on an exam? It means that once you begin the exam, you are required to complete it in one session. As soon as you leave the exam by clicking elsewhere, you will be locked out of it and will not be able to access ...

Why can't I log in before the semester begins? 2007

How do I apply to LPC and register for online courses? 1455

I don't know my student (W) number. How do I get it? 1196

Zone and Blackboard email 1142

Can I use Blackboard on my mobile device? 586

Are there any video tutorials that give me an overview of Blackboard and show me how to use some of the tools? 516

What does Force Completion mean on an exam? 2012-06-28 15:43:24

What do I do if I get logged out of my exam? 2012-06-28 15:40:38

Zone and Blackboard email 2011-12-13 15:29:39

Can I use Blackboard on my mobile device? 2010-07-06 16:10:09

Are there any video tutorials that give me an overview of Blackboard and show me how to use some of the tools? 2010-06-07 12:11:25

How can I add my picture or avatar to Blackboard? 2010-06-07 12:09:30

Powered by Help Desk Software HESK™