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I'm having problems getting a Collaboration session to work in Blackboard. How can I solve this?

Solution You will need to download and install the Java plugin.

Blackboard advises that if you are a Windows user and have a previous version of the Java plug-in already installed on your computer, remove the older version before installing the new one. To do this:

  1. Close all applications.
  2. Uninstall the current Java plug-in. Go to your Start menu, select Settings, then select Control Panel.
  3. Open Add/Remove Programs, and locate your latest Java update. Click it to highlight it, then click the Add/Remove button to remove it.
  4. Install the plugin you downloaded above.
  5. Log into your Blackboard course, and launch the Collaboration tool.
    6.  
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Article details
Article ID: 33
Category: Knowledgebase
Date added: 2010-03-08 12:05:49
Views: 96
Rating (Votes): Article rated 1.0/5.0 (1)

 
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