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What do I do if I get logged out of my exam?

Solution You should immediately contact your instructor to let him know what happened. The help desk cannot help you in this situation; it is up to the instructor to decide whether or not to allow you access to the exam again.

Very important: If your instructor gives you a time block of one, two, or several days to complete an exam, do not wait until the last minute to do it. Should any technical problems arise, you're less likely to get them solved at the end of an examination time block. Your instructor might also be less sympathetic.
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Article ID: 51
Category: Knowledgebase
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